Your POS can email the VAT receipt to your customer digitally instead of printing it. The digital VAT receipt is available on a GKS 2.0 POS, as soon as the customer's email address is known. Printing a paper copy is always possible, and the POS automatically falls back to printing if emailing fails.
Sale at the POS#
Link a customer to the receipt using the customer selector (see Customers). Without a customer, the receipt stays on paper.
If that customer has a valid email address, the payment screen shows a choice between send by email and print. Send by email is selected by default.
Complete the payment. The signed VAT receipt is sent as an attachment to the customer's email address.
Your cashier doesn't need to do anything else, as long as the customer details are correct. If the customer would still like a paper receipt, change the choice on the payment screen before you take payment.
Webshop orders#
By default, the POS prints the VAT receipt of a paid webshop order as soon as the order comes in. Your POS can also send that receipt digitally: it is then signed as a digital receipt and emailed to the email address the customer entered when checking out in the webshop.
This is set per POS with the Receipt for webshop orders (Kasticket van webshopbestellingen) setting in the POS settings on the management page, with the options Automatic printing (default) or By email to the customer (digital receipt). The setting only applies to POS devices on GKS 2.0 and doesn't change anything about sales at the POS itself.
If the customer paid online, you don't need to do anything at the POS: the VAT receipt is sent automatically as soon as the order arrives at the POS, so even before the customer comes to pick up or the order is delivered.
Good to know
Even with email enabled, the POS still prints the receipt if the order doesn't contain an email address or if emailing fails. This way, the customer always gets their VAT receipt, on paper or digitally.
Good to know#
The digital receipt is the same layout as the paper printout, with the same control data from the GKS 2.0.
If emailing fails during a sale at the POS, a message appears on the screen and the POS prints the receipt.
If emailing doesn't work at all, first check whether the POS is online using the Health screen.