Via Receipts in the navigation bar, you can see all receipts of the chosen day. The list is on the left, and the selected receipt is on the right. For each receipt, you see straight away whether it is paid or unpaid. Pro forma receipts are marked separately, and you can switch between VAT receipts and kitchen receipts. Use the date bar to browse through past days.
Refunding a receipt#
Did you ring up a receipt wrongly, or is a customer coming back? Open the receipt and start a refund. For each product, you choose how many items you refund: both full and partial refunds are possible. The refund is a counter-entry with its own trail in your reports: the original receipt stays in place, and on a GKS the refund is also fiscally signed. See also the frequently asked questions about adjusting reports.
Correcting the payment method#
Did you take payment as cash when it was Bancontact? Correct the payment method from the receipt: you choose the payment method the receipt should have been booked under. Only the registration of the payment changes, not the amount, and this correction also gets its own trail.
Reprint#
Does a customer ask for a receipt later? Reprint it from the receipt details. On a GKS, such a reprint is neatly registered as a copy.
Warning
If a receipt was already refunded on another device, the POS notices this and prevents a double refund.