You can find everything about your customers in one place: go to Customers on the management page. Search for a customer and click the eye icon to open their profile, with orders, loyalty points and settings.
Blocking a customer#
Sometimes blocking is necessary, for example after repeated no-shows or payment problems:
Find the customer in the customer list.
Choose Block (Blokkeren) and confirm.
If the customer then logs in to your webshop, they will see a message that their account is blocked. Want to lift the block? Open the same customer and click Restore (Herstel).
Payment rules per customer#
Do you want to deviate from your general payment settings for one customer, for example by disabling cash after a non-payment?
Open the customer profile via the eye icon next to the customer.
Click the cogwheel next to the customer's name.
Select Adjust payment rules (Regels voor betalen aanpassen) and tick which payment methods this customer may use. If you require online payment only, the cash option disappears for this customer.
You can always undo this: follow the same steps and enable the payment method again.