The quickest answers to the questions we get asked most about Unisignage. Can't find your question? Feel free to contact us.
Frequently asked questions
My screens don't change slides at the same time
Check the effects: Display 1 must be set as Master, and all other displays must use the Fade slide effect. This keeps the transitions in sync on all screens.
The content is on the wrong screen
The order on the management page decides which screen gets which content: drag the displays with the blocks icon from left to right, in the order they physically hang. If several screens are connected to one media player, also check the HDMI order in Windows: it determines the physical order.
I have several media players in one business
Each media player starts from screen 1 by default. So use separate shops for each location, so every location has its own signage environment. Contact us if you need us to help set that up.