Upgrade your business with an ordering kiosk!

You see them more and more, the ordering kiosks. Ordering kiosks are becoming an increasingly important part of the daily consumer experience. You find them in various places, from restaurants to parking lots. By increasing efficiency and reducing wait times, ordering kiosks not only improve customer satisfaction but also enable businesses to streamline their operations. In this blog post, we dive deeper into the world of ordering kiosks, explore their benefits, the technological innovations that support their advance, and how they are shaping the future of customer interaction.

What exactly is an ordering kiosk?

An ordering kiosk from Unipage is a type of display where customers can order and/or pay without the need for an employee. Often, this ordering column is equipped with a touchscreen that makes it easy for customers to navigate and provides a clear overview.

Unipage's ordering kiosk

How does an ordering kiosk work?

Our ordering kiosks provide greater speed and efficiency. More and more hospitality and retail businesses are using this innovation. With a simple touch on the touchscreen, customers can effortlessly browse through the extensive menu and add their favorite order to the shopping cart. Whether you want to enjoy your meal on-site or prefer take-away, the checkout only comes at the end. Payment is just as easy with a regular bank card as with a banking app.

Benefits of an ordering kiosk

An ordering kiosk has many advantages for your business. We'll go over the main benefits that an ordering column brings:

The ordering and payment process becomes much simpler. Customers can independently and effortlessly enter and pay for their orders.
In the ordering kiosk, you can easily highlight certain products. For example, you can display new products or offers more clearly on the start screen.
You can completely personalize the layout of your ordering kiosk according to your wishes, so it fits perfectly with the house style and branding of your business.
Because the customer can place and pay for their order completely independently, you save an average of 3 minutes per customer.
You no longer need to place an extra employee at the cash register. This saves money that you can use for other investments.
Customers can order in complete anonymity. Some customers do not find it pleasant to say their order out loud with a line of waiting customers behind them.
Because no one has to be permanently behind the cash register to take orders and settle payments, more communication with your customers arises. You have more time to talk about other matters with the customer.

Want to learn more about how you can personalize your ordering kiosk? Be sure to read our blog post about it too.

Possible disadvantages of an ordering kiosk

Although an ordering kiosk almost exclusively offers advantages, there are still some things to consider. When switching your business or store to ordering kiosks, we always recommend guiding customers through the process. Not everyone is equally tech-savvy. Consider, for example, the somewhat older customers. During the introductory phase, you could employ a worker to help familiarize customers with the system.

However, during the design of the ordering kiosk, we take into account every target group of your business. We make it as easy as possible for every customer to use the kiosk, aiming to make the introductory phase as short as possible.

Different applications of an ordering kiosk

An ordering kiosk is a great asset in various sectors. They are flexible and can be fully adapted to the needs of your business or company. For example, ordering columns can be deployed in restaurants, retail stores, cinemas... The possibilities are endless!

The location where you implement the ordering kiosk in your business can also vary. For example, you can opt for a kiosk that stands alone in the space. Alternatively, you can choose wall mounting. We mount the display on a wall, saving a lot of space. Finally, we also have a tabletop model in our range. This ordering kiosk can be placed on the counter or near a wall.

Unipage's ordering and payment column

Order your kiosk here

We always strive to offer you the best price-quality guarantee. Thus, an ordering kiosk can pay for itself in just a few months. It's a small investment when you consider the benefits and the personnel costs you save. The exact price of the ordering kiosk depends on the specific specifications you desire.

Be sure to also read our other blog post about ordering kiosks for more information.

Would you like a quote or more info? Do not hesitate to contact us without obligation or schedule a demo below.