Search across your entire admin page. Product photos on checkout screens. Discount codes on the kiosk. Google, Apple and Facebook login for customers. Reports tailored to your closing times. These updates will make your hospitality business more efficient.
Small updates, big impact. This month, we’ve added five new features to Unipage that’ll make your working day just that bit smoother: search across your entire admin page, product photos that appear directly on your checkout tiles, setting a cut-off time for orders, faster customer logins, and reports that finally fit in with your working day.
These five features are based directly on feedback from chip shops, pizzerias and snack bars. Each feature saves you a bit of time. Taken together, they feel like a major upgrade.
Until now, you had to know exactly where to find things.
Looking for a product? Go to the Products menu.
Looking for a customer? Go to Customers.
You have to scroll through separate tabs and click through lots of pages. You lose your train of thought and have to think about where things are.
Things work differently now. At the top of your navigation bar, there’s a single search function that searches through everything. Type in “Special Pizza” and you’ll see the product straight away. Type in “Karel” and his customer profile will appear. You no longer need to scroll through the menus.
Fewer clicks mean you can move on to the next task more quickly. You’re less likely to lose your flow. That really adds up over the course of a working day.
The search function also works on mobile devices if you’re accessing your admin page from your iPad or phone.
This is a small feature that has a big impact on how quickly your cashiers work.
Until now, the tiles on your till only showed the product name. Your staff member is on the phone, the customer says “That special one”, and they have to search their memory: “What was that special one again? What did it look like?” At busy times, this leads to delays and mistakes. Someone picks up the wrong product, or you have to go back to the customer for clarification.
Now you can display product photos directly on your till screen. A photo of the pizza, the burger, the chips. Visible straight away. Your staff can see at a glance what has been ordered and what they need to select.
This works particularly well for businesses with lots of similar products. A chip shop offering five different sizes of chips will notice the difference straight away. Staff make fewer mistakes, they work faster, and customers get the right product.
Do you already have a Unipage webshop with product photos? If so, these will be automatically displayed on your checkout tiles. You don’t need to do anything. Would you like to add more photos? Upload them to your admin page under ‘Products’. The system will display them straight away.
You can choose how the photo is displayed. With "Fit", the photo fits entirely within the tile with space around it. With "Cover", the photo fills the entire tile and may be zoomed in. Choose whichever looks best on your screen.
Sometimes you don’t want to take orders right up until the very last minute. Your pizzeria closes at 11 pm, but you don’t want to take any more orders after 10.30 pm. That gives you time to finish everything off and tidy up.
Until now, you had to do this manually, eventually having to tell customers, "Sorry, we’re no longer taking orders." Now you can set this up in your admin panel. For example, you can specify, "Customers can place orders until 10.30 pm; after that, the system is closed." Your online shop and ordering kiosk will automatically stop accepting orders after that time.
This works on your online shop and your ordering kiosk. You decide how much time you need for your final orders. Thirty minutes? Forty-five minutes? It’s up to you. The system takes care of the rest.
Customers forget their passwords. They can’t be bothered to type in their account details. So they don’t log in and miss out on their loyalty points, their previous orders, and their profile.
Until now, customers have been logging in with their email address and password. It works, but many people skip this step.
Customers can now choose: sign in with Google, Apple or Facebook. One click and they’re signed in. No password to remember.
The benefit for you: more customers log in to view their order history, loyalty points and previous orders. This boosts customer loyalty. You can also see who your customers are, what they order and how often they visit
Up until now, your reports have always covered the period from midnight to midnight. That’s fine for businesses that open in the morning and close in the evening. But your late-night pizza bar might not open until 11 pm and close at 2 am. In that case, your daily report won’t match your working hours. You’ll see yesterday’s and today’s turnover mixed together.
Now you can set your own daily schedule. You simply tell the system: "My day starts at 10am and ends at 2am." Your reports will automatically reflect this. You can see how you’ve done right at the end of your day, rather than at midnight. You’ll know exactly which sales belong to which day.
As well as those five main features, we’ve also added a few other things.
You can now decide for yourself the order in which your payment options appear on your till. Cash at the top? Contactless payments? It’s up to you. You can also specify which payment method is “deferred payment”, for example, invoicing for regular customers who pay monthly.
If a customer registers via your app using the same email address as in your till system, those accounts are now automatically linked. No more duplicate profiles – everything is neat and tidy. This is particularly helpful if you have a lot of customers and want to keep track of them all.
You’ll now also receive an email when a new review comes in. This allows you to respond more quickly and see straight away what customers think of you. Reviews are important for your online reputation.
Since you now have multiple channels (POS, webshop, kiosk), we’ve made it quicker to switch between them without constantly having to go back to the menu. You spend less time navigating and more time on your work.
Q: How much time do I actually save with these updates?
A: That depends on your business. The search function saves you a few clicks every day. Product photos speed up your staff’s work, especially at busy times. If you make use of all the updates together, it feels like a significant step towards working more efficiently. Try them for a week and you’ll notice the difference.
Q: For which type of catering business are these features most useful?
A: All updates are useful for every type of catering business, but product photos are most effective for chip shops and snack bars with a wide range of similar products. Reports are particularly helpful for businesses that close after midnight. The search function and login options save time across the board.
Q: Do I need to do anything to use these features?
A: Most features work automatically as soon as you update Unipos. Would you like to add product photos to your till? If you already have an online shop, you can simply upload them to your till system. Would you like to add photos? You can upload these via your admin page, where you can also find the reports.
Q: Does this also work on my iPad or only on a desktop?
A: Everything also works on the Unipos iPad till. You can also search within your admin panel using your phone. You can update Unipage on your iPad via the App Store. Tap ‘Update’ and your till will be up to date.
Q: How do I get these updates?
A: For POS systems running on Windows: when you start up Unipos, you’ll automatically see a notification about an update. Click “Update” and you’re done. If you have an iPad POS: open the App Store, search for Unipos and click “Update”.
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