Fully customize your ordering kiosk to meet the needs of your catering business

An ordering kiosk is the ideal way to increase the efficiency of your hospitality business and enhance the customer experience. But did you know that you can fully customize an ordering kiosk? This allows you to truly maximize the potential of this smart ordering solution. By personalizing the kiosk, it perfectly aligns with your business identity and customer needs. In this blog post, we’ll explore why customization is so important and how to do it effectively.

The visual identity of your catering business

The first aspect you can customize is the visual appearance of your ordering kiosk. This plays a crucial role in strengthening your brand identity. The visual design includes colors, logos, and fonts that define your business, ensuring they are reflected in the kiosk’s design and interface. This way, the kiosk becomes an extension of your brand, seamlessly blending into your interior rather than standing out as a separate device.

But why is a strong brand identity so important? It fosters recognition and builds trust with customers. For example, if your restaurant has a rustic ambiance, you can reflect this in the design of your ordering kiosk. The key is to maintain a consistent look and feel throughout the entire ordering process. This not only enhances the customer experience but also gives your business a professional and cohesive appearance.

Fully customize your ordering kiosk to suit your hospitality business. A smooth and efficient ordering process for both you and your customers.

Customize your menu

Beyond the visual design, you can fully personalize your menu as well. This includes offering specific options for loyal customers or optimizing the order in which dishes are displayed. Did you know that an ordering kiosk can even collect data and use it to make recommendations based on popular choices? This is a smart way to enhance customer satisfaction and boost revenue.

Another way to personalize your menu is by adapting it to the seasons. Seasonal menus keep offerings fresh and engaging for your customers. Additionally, you can highlight special promotions based on certain time periods. Make sure these special offers are prominently displayed to increase the likelihood of customers selecting them. A personalized menu feels like a tailored experience, adding to the professional image of your business.

Offer multilingual options

If your restaurant or hospitality business is in a tourist-heavy area or serves a diverse clientele, multilingual support can make a significant difference. People feel much more comfortable when they can order in their own language, reducing barriers and improving accessibility. You can personalize your kiosk by offering the most relevant languages for your customers.

By integrating multiple languages into the interface, you not only make ordering easier but also speed up the process. Customers no longer waste time trying to understand the menu, reducing frustration. The smoother the ordering process, the better the overall customer experience.

Integrate your own loyalty program

It’s easy to integrate a loyalty program into your ordering kiosk. Customers can earn points, redeem rewards, and receive personalized offers based on their purchase history. Giving customers a reason to return helps strengthen loyalty and build a solid customer base. By linking your loyalty program to the kiosk, customers can receive a personalized discount or special offer with every order.

Curious about how we can help you implement an ordering kiosk? Read our blog for more information.

An Ordering Kiosk from Unipage

With an ordering kiosk from Unipage, your hospitality business runs smoothly. The simple ordering and payment process reduces the average order time by 3 minutes per customer.

Would you like a no-obligation quote or more information? Feel free to get in touch with one of our experts or request a demo below.