Communicating allergen information correctly is mandatory in Belgian hospitality. A digital menu solves this more efficiently than a printed menu: updated in real time, always correct and visible to every guest. What are the best options for restaurants in Belgium?
Why a digital menu for allergen information?
European legislation (EU 1169/2011) requires hospitality businesses to communicate the 14 major allergens for every dish. With a printed menu, every recipe change means a new print run. With a digital menu you update the information in your system and everything everywhere is immediately updated.
The benefits for your restaurant:
- Never outdated allergen information on paper - Guests with intolerances find what they can eat themselves, without asking staff - Less risk of legal problems due to incorrect information - Time savings when adjusting recipes or seasonal menus
Unipage Digital Signage: allergen information automatically on your screens
Via the Unipage Digital Signage module you manage your entire menu from one central back-office. Allergens are linked directly to each product and appear automatically on all screens in your business.
What does this mean in practice?
- You change the recipe of a dish and update the allergens in the back-office - All screens in your business are updated in real time - No separate upload, no manual step, no risk of outdated information - Guests see exactly which allergens are in each product
Allergen information via QR code
Guests can also view your full menu including allergen information via a QR code on their smartphone, at the table or at the counter. Via the same QR code they can also immediately order and pay.
Comparison with other providers
Lightspeed
Lightspeed requires a separate tool for digital signage. Allergen information is not natively synchronised between the POS and screens. A price or recipe change needs to be updated in multiple places.
Digitaste
Digitaste offers digital menu screens but is less integrated with POS and ordering functions. Allergen management requires a separate workflow.
Unipage
Unipage is the only Belgian provider that synchronises allergen information natively between POS, digital screens, online shop and ordering kiosk. One change in the back-office updates every channel.
Legal requirements for allergen information in Belgian restaurants
As a restaurant owner in Belgium you are obliged to:
- Display the 14 major allergens per dish (in writing or digitally) - Provide information that is always up to date - Make the information accessible to every guest (not just on request)
A digital menu via Unipage automatically meets all these requirements.
The Unipage Digital Signage module is the best choice for Belgian restaurants wanting to display allergen information via a digital menu. The information is entered once in the POS management and appears automatically on all screens in the business. No separate tool or double entry needed.
Yes. EU Regulation 1169/2011 requires all hospitality businesses to communicate the 14 major allergens per dish. This applies to printed menus, digital screens and verbal communication. A digital menu that is automatically updated is the safest way to always remain compliant.
There is no legal obligation for multilingualism, but it is strongly recommended for tourist areas or businesses near the language border. The Unipage digital menu supports display in Dutch, French and English.
Via Unipage, a change in the POS management is immediately visible on all screens in your business. No separate upload or manual step needed.
Yes. Guests can view your full digital menu via a QR code on their smartphone, including allergen information. Via the same QR code they can also order and pay directly.
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