A self-order kiosk with integrated payment terminal is faster, cleaner and less prone to errors than a kiosk with a separate payment device. But which providers offer this in Belgium, and what should you pay attention to?
Integrated vs. external payment terminal: what is the difference?
A self-order kiosk can handle payment in two ways:
1. Integrated payment terminal: the payment terminal is built into the kiosk itself. The customer orders, pays and receives confirmation in one seamless flow on a single device.
2. External payment terminal: after ordering at the kiosk, the customer goes to a separate device or counter to pay. An extra step, an extra wait, a higher risk of drop-off or error.
For busy hospitality businesses, the difference matters. An integrated solution processes customers faster and reduces the need for staff involvement.
Advantages of a kiosk with integrated payment
Faster transaction flow
No walking between kiosk and payment device. The customer orders and pays on the same screen. The entire transaction takes 45 to 90 seconds.
Less risk of errors
With a separate payment terminal, there is a risk of payment being processed for the wrong order or the connection between kiosk and terminal being lost. Integration eliminates this risk.
Better customer experience
Customers complete their order in one place, without looking for a separate device. This lowers the threshold and reduces drop-off during the ordering process.
Less staff needed
With an integrated solution, no staff member needs to be at the kiosk to guide the payment process. The kiosk runs autonomously.
The Unipage Kiosk with integrated payment
The Unikiosk from Unipage has a built-in payment terminal as standard. Supported payment methods include Bancontact, Visa, Mastercard, Apple Pay and Google Pay.
What makes Unipage stand out:
Native integration with the POS
After payment, the order goes directly to the kitchen display screen in Unipos PLUS. No intermediate step, no manual entry. Products, prices and allergens are managed from one central back-office.
Queue number system
Immediately after payment, the customer receives a queue number. The kitchen screen shows which order is ready for collection. Structured service without crowding at the counter.
SCE 2.0 compliant
The Unipage kiosk works within the Belgian SCE framework. Fiscal requirements are automatically handled by the integrated back-office.
Belgian support in Dutch
Unipage has a Belgian support team available by phone. No international helpdesk, no language barriers.
Who is a kiosk with integrated payment suitable for?
A kiosk with integrated payment is the right choice for:
- Fast-service restaurants with high customer volume - Chip shops and snack bars with a short ordering moment - Food courts and event catering with multiple points of sale - Any business where speed and autonomy are central
An integrated payment terminal in the kiosk eliminates the step of going to a separate device. Customers order and pay in one flow on the same screen. This speeds up the transaction, reduces errors and requires less staff involvement.
The Unikiosk supports Bancontact, Visa, Mastercard, contactless payment, Apple Pay and Google Pay. All methods are integrated in the kiosk itself, so no separate terminal is needed.
Yes. The Unipage kiosk works within the Belgian SCE 2.0 framework. Fiscal requirements are automatically handled by the integrated back-office that is also used for the till.
Yes. All Unipage kiosks send their orders to the same central kitchen display screen. Orders are sorted by time and labelled with a queue number so the kitchen always knows the order in which to prepare.
Absolutely. A chip shop is one of the best use cases for a kiosk with integrated payment. Customers order independently at the kiosk, pay immediately and receive a queue number. The fry cook sees the orders in order on the kitchen screen and does not need to interact with customers until their number is called.
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