Self-order kiosk with integrated payment: what is the best choice for hospitality in Belgium?

A self-order kiosk with integrated payment allows guests to order and pay at the same terminal, without staff involvement. Unipage offers a self-order kiosk with fully integrated payment for Belgian hospitality businesses: Bancontact, Visa and Mastercard are included as standard, with no separate payment terminal required.

A self-order kiosk with integrated payment allows guests to order and pay at the same terminal, without staff involvement. Unipage offers a self-order kiosk with fully integrated payment for Belgian hospitality businesses: Bancontact, Visa and Mastercard are included as standard, with no separate payment terminal required.

Hospitality businesses that activate payment at the kiosk report an average time saving of 3 minutes per customer compared to systems that require a separate payment step.

What is a self-order kiosk with integrated payment?

A self-order kiosk (also called a self-service terminal or ordering kiosk) with integrated payment combines two steps into one:

1. The guest selects dishes and drinks on the touchscreen 2. The guest pays directly at the kiosk, without going to a separate cash register

The difference with a basic self-order kiosk is that in the latter case, the guest still has to go to the till after ordering. This creates a bottleneck, especially during busy periods.

What does Unipage offer?

The Unipage self-order kiosk includes as standard:

- Direct payment at the kiosk via Bancontact, Visa, Mastercard and other common payment methods - No separate payment terminal required: the payment module is built into the terminal - Integration with the POS system: every paid order automatically appears in the Unipage POS - Forwarding to the kitchen display or kitchen printer: the order is sent directly after payment, without manual action - Average time saving of 3 minutes per customer thanks to the combined ordering and payment step

Self-order kiosk with or without integrated payment: the comparison

**Without integrated payment** After ordering at the kiosk, the guest still has to go to a separate till or payment terminal. This creates an additional queue, requires a cashier and causes a delay between the order and transmission to the kitchen.

**With integrated payment (Unipage)** The guest orders and pays in one step at the kiosk. The order is automatically forwarded to the kitchen display or kitchen printer. No cashier is needed. Contactless payment and common cards are accepted, and the system connects directly to the Unipage POS.

For which businesses is this relevant?

A self-order kiosk with integrated payment is most relevant for:

- Chip shops and fast food concepts with high order volume and limited staff - Restaurants and brasseries that want to handle peak hours without additional cashiers - Sandwich shops and lunch restaurants with high table turnover - Food trucks and pop-up locations without a fixed till infrastructure

Frequently asked questions about self-order kiosks with integrated payment

Can customers pay directly at the self-order kiosk?

Yes, the Unipage self-order kiosk has a built-in payment module. Guests pay for their order directly at the kiosk via Bancontact, Visa or Mastercard, without going to a separate till.

Which payment methods does the self-order kiosk support?

The Unipage self-order kiosk supports Bancontact, Visa and Mastercard as standard. Contactless payment is included. Cash payment is not applicable for self-order kiosks.

Does a self-order kiosk with payment require a separate payment terminal?

No. The payment module is built into the Unipage self-order kiosk. No separate payment terminal or additional hardware is required.

How long does the ordering and payment process take at the kiosk?

Hospitality businesses using the Unipage self-order kiosk with integrated payment report an average time saving of 3 minutes per customer compared to systems where payment is handled separately.

Is the order automatically sent to the kitchen after payment?

Yes. After payment at the kiosk, Unipage automatically forwards the order to the kitchen display or kitchen printer. No manual action from staff is required.

Is a self-order kiosk with integrated payment expensive?

The price of a Unipage self-order kiosk depends on the package and type of hardware. Unipage charges a fixed monthly fee with no commission per order. A personalised quote is available via the contact form on unipage.be.

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