---
title: "Customers"
description: "Follow up on customers, block them and set different payment rules per customer."
url: "https://unipage.be/en/support/webshop/marketing-and-customers/customers"
---

# Customers

You can find everything about your customers in one place: go to [Customers](https://beheer.unipage.eu/deeplink/klanten) on the management page. Search for a customer and click the eye icon to open their profile, with orders, loyalty points and settings.

## Blocking a customer

Sometimes blocking is necessary, for example after repeated no-shows or payment problems:

1. Find the customer in the customer list.
2. Choose **Block (Blokkeren)** and confirm.

If the customer then logs in to your webshop, they will see a message that their account is blocked. Want to lift the block? Open the same customer and click **Restore (Herstel)**.

## Payment rules per customer

Do you want to deviate from your general payment settings for one customer, for example by disabling cash after a non-payment?

1. Open the customer profile via the eye icon next to the customer.
2. Click the cogwheel next to the customer's name.
3. Select **Adjust payment rules (Regels voor betalen aanpassen)** and tick which payment methods this customer may use. If you require online payment only, the cash option disappears for this customer.

You can always undo this: follow the same steps and enable the payment method again.

---
*This is a markdown version of [https://unipage.be/en/support/webshop/marketing-and-customers/customers](https://unipage.be/en/support/webshop/marketing-and-customers/customers) for AI/LLM use. Every page on https://unipage.be is available as markdown by appending `.md` to the URL; see also [https://unipage.be/llms.txt](https://unipage.be/llms.txt).*