---
title: "Setting up the guest notifier"
description: "Let Unipos PLUS ask for a buzzer number or a name on a direct sale, so you can call the customer when the order is ready."
url: "https://unipage.be/en/support/unipos-plus/orders-and-kitchen/setting-up-the-guest-notifier"
---

# Setting up the guest notifier

A chip shop hands the customer a numbered buzzer and calls that number when the order is ready. The guest notifier does the same, as a fixed field on the sale. You set per POS configuration whether the till asks for it, and which numbers or names the staff member can pick.

## Setting it up

1. In the management page, open **Settings** and then [Kassa configuratie](https://beheer.unipage.eu/deeplink/instellingen/pos-deployments).
2. Open your configuration. On the **Settings** tab, find the **Guest notifier** card.
3. Click **Add set** and enter for example Terrace under **Name**.
4. Under **Type**, choose **Range** and fill in **From** and **Until**, for example 1 to 30. If you choose **Custom names**, type the names separated by commas, for example Red, Blue, Green.
5. Under **Ask for on-site orders** and **Ask for takeaway orders**, choose what the till does.
6. Click **Save**.

For both choices you have three options:

- **No**: the till asks nothing. This is the default.
- **Yes, with the sets above**: the staff member taps a tile, or types a name or number. If you have not made a set yet, the till only asks for an open field.
- **Yes, an open field only**: the staff member always types a name or number.

Below the card, **Preview on the cash register** shows what the question looks like on the till. The preview follows what you fill in right away.

*Setting up the guest notifier on a POS configuration*

**Step 1**
![The Guest notifier card on the Settings tab of a POS configuration: no set yet, and No for on-site and takeaway.](https://unipage.be/storage/support/screens/gastoproep-1.png)
The Guest notifier card on the Settings tab of a POS configuration: no set yet, and No for on-site and takeaway.
- Click Add set

**Step 2**
![A set Terras with a range from 1 to 30. On-site and takeaway are set to Yes, with the sets above.](https://unipage.be/storage/support/screens/gastoproep-2.png)
A set Terras with a range from 1 to 30. On-site and takeaway are set to Yes, with the sets above.

**Step 3**
![Preview on the cash register shows the question as the till asks it: the tiles of the set, the open field and Skip.](https://unipage.be/storage/support/screens/gastoproep-3.png)
Preview on the cash register shows the question as the till asks it: the tiles of the set, the open field and Skip.

## On the till

When you send or check out a direct sale, the till asks for a guest notifier. How staff pick, change or release a buzzer is in [Giving an order a buzzer or a name](https://unipage.be/en/support/unipos-plus/orders-and-kitchen/buzzer-or-name-on-an-order).

## Where the guest notifier shows up

- On the kitchen ticket the till prints.
- On the kitchen display: a bar with a bell at the top of the card, with the guest notifier instead of the order number.
- On the status screen: the guest notifier as the title. A ready order with a guest notifier turns dark red instead of green.

A table order keeps the table name. An order from the kiosk or the webshop keeps its own reference, for example the customer's name and time.

![](https://unipage.be/storage/support/screens/gastoproep-kds.png)
*The guest notifier Terras 12 at the top of a card on the kitchen display*

> **Tip:** Use short names for your sets, like Terrace or Colour. They show as a tab on the till and before the number on the kitchen display.

### Do kiosk and webshop orders get a guest notifier too?

No. Those orders are called with their own reference, for example the customer's name and time. A second field would show the same name twice.

### Does the till ask for a guest notifier on table orders?

No. The guest notifier is for direct sales, on-site and takeaway. A table order uses the table name.

### How many numbers or names can I use?

A range goes up to 999. You can make up to 20 sets, for example a range of numbers and a set of colours, and choose per set between a range and custom names.

### What happens if the staff member picks nothing?

With **Skip** the sale continues without a guest notifier. The kitchen display and the status screen then keep showing the order number.

---
*This is a markdown version of [https://unipage.be/en/support/unipos-plus/orders-and-kitchen/setting-up-the-guest-notifier](https://unipage.be/en/support/unipos-plus/orders-and-kitchen/setting-up-the-guest-notifier) for AI/LLM use. Every page on https://unipage.be is available as markdown by appending `.md` to the URL; see also [https://unipage.be/llms.txt](https://unipage.be/llms.txt).*