---
title: "Printers and print jobs"
description: "Connect network printers, set up receipt templates and get blocked print jobs moving again."
url: "https://unipage.be/en/support/unipos-plus/orders-and-kitchen/printers-and-print-jobs"
---

# Printers and print jobs

Printers deserve some attention when you start up: connected properly, they print every ticket flawlessly, and if something goes wrong, you can see straight away on the POS where the problem is.

## What to watch out for

- [Unipos PLUS](https://unipage.be/en/support/unipos-plus) prints only via the **network**: USB connections do not work.
- The POS or iPad and the printers must be on the **same network**. Connect printers with a LAN cable, preferably directly to your provider's modem.
- Compatible printers (always with a network connection): **Epson TM-M30**, **Star TSP100**, **mC-Print3** and **mC-Print2**.

## Configuring printers

The printer configuration of the POS is much more extensive than that of the webshop, and it lives in your POS configuration: go to [POS configuration](https://beheer.unipage.eu/deeplink/instellingen/pos-deployments) on the management page and open the **Blueprint** of your configuration. There you manage three layers:

- **Printers**: add printers with their IP address, edit or duplicate them, and link them to the configuration.
- **Templates**: create a template for each receipt type and link it to a printer. This way, the bar printer prints a different receipt from the kitchen printer. When you create a template, you choose a Mode: Efficient (default, prints faster, fewer settings) or Advanced (every part of the receipt can be set separately).
- **Product visibility**: decide for each printer which products and categories are printed, for example only the drinks to the bar and only the dishes to the kitchen.

## Following up on print jobs

At the top of the home screen, you find the overview of the print jobs. The button turns red as soon as a job has not been carried out. A blocked receipt (out of paper, printer off) waits until the printer is active again: delete the blocked job or print it again, otherwise the rest of the queue will not start moving.

## Is nothing printing any more?

On the POS, open the cogwheel and go to [Health](https://unipage.be/en/support/unipos-plus/health-troubleshooting): there you test each printer with a single tap (**Test print**), scan the network to find printers and their IP address again, and update a changed IP straight away. Also run through the basics: is the printer on, is there paper in it, and is everything on the same network?

---
*This is a markdown version of [https://unipage.be/en/support/unipos-plus/orders-and-kitchen/printers-and-print-jobs](https://unipage.be/en/support/unipos-plus/orders-and-kitchen/printers-and-print-jobs) for AI/LLM use. Every page on https://unipage.be is available as markdown by appending `.md` to the URL; see also [https://unipage.be/llms.txt](https://unipage.be/llms.txt).*