---
title: "Gift vouchers"
description: "Sell gift vouchers at the POS and accept them as a means of payment, with correct turnover figures."
url: "https://unipage.be/en/support/unipos-plus/customer-loyalty/gift-vouchers"
---

# Gift vouchers

Sell gift vouchers directly at the POS and accept them later as a means of payment: the POS keeps track of the codes and the turnover for you.

## Activating gift vouchers

The **Create Gift Card** button only appears on the POS once a payment method of the type **Voucher** exists. You turn it on in the management page:

1. Go to [POS configuration](https://beheer.unipage.eu/deeplink/instellingen/pos-deployments), open your POS configuration and choose the **Payment methods** tab.
2. Click **Add payment method** and choose **Voucher** as the means of payment.
3. Give the payment method a name, for example **Gift voucher**. You will see this name later on the POS payment screen.
4. Click **Save**. The POS picks up the new payment method automatically.

![](https://unipage.be/storage/support/screens/cadeaubon-betaalmethode-beheer.png)
*POS configuration, Payment methods tab: a payment method of the type Voucher named Gift voucher turns on the Create Gift Card button on the POS.*

- 1. Add payment method
- 2. Means of payment: Voucher
- 3. Name on the payment screen
- Save

## Selling a gift voucher

1. On the POS, tap the lightning bolt and choose **Actions**, **Create Gift Card**.
2. Choose a suggested amount (from 5 to 100 euros) or tap **Custom** to enter an amount yourself. The amounts add up; use **Reset** to start again.
3. Optionally enter a name via **Gift card name**, for example "Sofie123". Without a name, the POS calls the voucher "Gift voucher" with the date and time of the sale.
4. Do you want to choose a code yourself (for example the code printed on a physical voucher)? Then tap **Redemption code**. If you leave it empty, the POS generates a unique code automatically.
5. Choose the means of payment the customer uses to pay for the voucher, for example **Cash** or **Bancontact**.
6. The POS shows the voucher code. Tap **Print gift card** to print the voucher for your customer, or **Go back** to return to the POS.

*Selling a 25 euro gift voucher: lightning bolt, Actions, Create Gift Card, choose an amount, choose a means of payment. The POS then shows the code and you can print the voucher.*

**Step 1**
![The POS order screen with the lightning bolt at the bottom right.](https://unipage.be/storage/support/screens/cadeaubon-kassa-start.png)
The POS order screen with the lightning bolt at the bottom right.
- Click the lightning bolt

**Step 2**
![The quick menu of the lightning bolt with the Actions row.](https://unipage.be/storage/support/screens/cadeaubon-kassa-menu-2.png)
The quick menu of the lightning bolt with the Actions row.
- Click Actions

**Step 3**
![The Actions panel with the Create Gift Card button under Shortcuts.](https://unipage.be/storage/support/screens/cadeaubon-kassa-acties.png)
The Actions panel with the Create Gift Card button under Shortcuts.
- Click Create Gift Card

**Step 4**
![The Create Gift Card screen: total 0,00 euros, amount buttons from 5 to 100 euros, on the right Gift card name, Redemption code and the means of payment.](https://unipage.be/storage/support/screens/cadeaubon-bedrag-leeg.png)
The Create Gift Card screen: total 0,00 euros, amount buttons from 5 to 100 euros, on the right Gift card name, Redemption code and the means of payment.
- Click +€25

**Step 5**
![The total is 25,00 euros; on the right the means of payment Cash and Bancontact are active with Charge 25,00 euros.](https://unipage.be/storage/support/screens/cadeaubon-bedrag-25.png)
The total is 25,00 euros; on the right the means of payment Cash and Bancontact are active with Charge 25,00 euros.
- Click Cash

**Step 6**
![The green confirmation screen Gift Card Created with the amount, the name, the code and the buttons Print gift card and Go back.](https://unipage.be/storage/support/screens/cadeaubon-aangemaakt.png)
The green confirmation screen Gift Card Created with the amount, the name, the code and the buttons Print gift card and Go back.

## Redeeming a gift voucher

1. Charge the order as usual and choose the payment method **Gift voucher** on the payment screen. Then tap **Charge**.
2. The POS shows the most recent vouchers with their name, code and balance. If you can't find the customer's voucher straight away, search via **Search by name or code**. Tap the voucher.
3. You see the voucher's balance, the amount that will be charged and the new balance. Tap **Confirm Payment**: the amount is deducted from the voucher's balance.

Good to know when redeeming:

- If the balance is not enough, choose the remaining balance: the voucher is used up completely and you charge the remaining amount with another payment method.
- When a gift voucher is refunded, the amount goes back to the voucher's balance.
- Redeeming requires an internet connection: the balance is kept in the cloud, so the webshop and multiple POS devices can never accept the same voucher twice.
- Can't find the voucher in the POS, for example an older paper voucher that was never registered? Then tap **Continue without gift card**: the payment is booked as a gift voucher without any balance being deducted.

*Paying a 9 euro order with a 25 euro gift voucher: Gift voucher, Charge, choose the voucher, Confirm Payment. 16 euros remain on the voucher.*

**Step 1**
![The payment screen with a Dame blanche of 9,00 euros: the payment method Gift voucher is selected and at the bottom is the button Charge 9,00 euros Gift voucher.](https://unipage.be/storage/support/screens/cadeaubon-verzilveren-betaalscherm.png)
The payment screen with a Dame blanche of 9,00 euros: the payment method Gift voucher is selected and at the bottom is the button Charge 9,00 euros Gift voucher.
- Click Gift card
- Click Charge 9,00 euros · Gift card

**Step 2**
![The Gift card screen with the search field Search by name or code, the button Continue without gift card and the recent gift vouchers with code and balance.](https://unipage.be/storage/support/screens/cadeaubon-verzilveren-kiezen.png)
The Gift card screen with the search field Search by name or code, the button Continue without gift card and the recent gift vouchers with code and balance.
- Click the customer's gift voucher

**Step 3**
![The confirmation window: name and code of the voucher, balance 25,00 euros, amount to charge 9,00 euros, new balance 16,00 euros and the buttons Go back and Confirm Payment.](https://unipage.be/storage/support/screens/cadeaubon-verzilveren-bevestigen.png)
The confirmation window: name and code of the voucher, balance 25,00 euros, amount to charge 9,00 euros, new balance 16,00 euros and the buttons Go back and Confirm Payment.
- Click Confirm Payment

**Step 4**
![The green screen Payment received 9,00 euros, tap to continue.](https://unipage.be/storage/support/screens/cadeaubon-verzilveren-ontvangen.png)
The green screen Payment received 9,00 euros, tap to continue.

> **Warning:** A gift voucher is a means of payment, not a discount. So never book the amount of a voucher as a discount: a discount lowers your turnover, whereas a gift voucher only becomes turnover when it is used as a payment method. Only if every voucher you sell is later also redeemed as a payment method will your daily turnover and reports be correct.

## Registering existing vouchers

Gift vouchers you sold earlier (outside this feature) can be registered in the management page via **Reports**, **Gift vouchers**: choose **Add gift voucher**, fill in the details (without a code, the system generates one) and save.

## Is my turnover still correct?

Yes. Selling a gift voucher is not turnover yet: your customer pays in advance for a purchase that only follows later. The turnover is recorded when the voucher is redeemed: the full amount of that order then counts as turnover, with the gift voucher as the payment method.

An example: you sell a 50 euro gift voucher today. That 50 euros does not count towards your daily turnover today. If your customer pays for a 60 euro meal with it next month (50 euros with the voucher and 10 euros cash), the full 60 euros counts as turnover at that moment. This way, every euro ends up in your turnover exactly once, at the moment of the actual sale.

---
*This is a markdown version of [https://unipage.be/en/support/unipos-plus/customer-loyalty/gift-vouchers](https://unipage.be/en/support/unipos-plus/customer-loyalty/gift-vouchers) for AI/LLM use. Every page on https://unipage.be is available as markdown by appending `.md` to the URL; see also [https://unipage.be/llms.txt](https://unipage.be/llms.txt).*