---
title: "Receipts"
description: "All receipts of the day: paid or unpaid, refund them, correct the payment method or reprint them."
url: "https://unipage.be/en/support/unipos-plus/basic-pos-operation/receipts"
---

# Receipts

Via **Receipts** in the navigation bar, you can see all receipts of the chosen day. The list is on the left, and the selected receipt is on the right. For each receipt, you see straight away whether it is **paid** or **unpaid**. Pro forma receipts are marked separately, and you can switch between **VAT receipts** and **kitchen receipts**. Use the date bar to browse through past days.

![](https://unipage.be/storage/support/screens/unipos-tickets-2.png)
*Receipts: the list of the chosen day on the left, the chosen receipt on the right.*

## Refunding a receipt

Did you ring up a receipt wrongly, or is a customer coming back? Open the receipt and start a refund. For each product, you choose how many items you refund: both full and partial refunds are possible. The refund is a counter-entry with its own trail in your [reports](https://unipage.be/en/support/unipos-plus/reports-and-administration/reports): the original receipt stays in place, and on a [GKS](https://unipage.be/en/support/unipos-plus/gks-registered-cash-register) the refund is also fiscally signed. See also the [frequently asked questions](https://unipage.be/en/support/unipos-plus/frequently-asked-questions) about adjusting reports.

## Correcting the payment method

Did you take payment as cash when it was Bancontact? Correct the payment method from the receipt: you choose the payment method the receipt should have been booked under. Only the registration of the payment changes, not the amount, and this correction also gets its own trail.

## Reprint

Does a customer ask for a receipt later? Reprint it from the receipt details. On a GKS, such a reprint is neatly registered as a copy.

> **Warning:** If a receipt was already refunded on another device, the POS notices this and prevents a double refund.

---
*This is a markdown version of [https://unipage.be/en/support/unipos-plus/basic-pos-operation/receipts](https://unipage.be/en/support/unipos-plus/basic-pos-operation/receipts) for AI/LLM use. Every page on https://unipage.be is available as markdown by appending `.md` to the URL; see also [https://unipage.be/llms.txt](https://unipage.be/llms.txt).*
