Communicate with your customers through SMS
The Unipage SMS modules is an ideal addition to the default email. When the SMS module is activated, your customer will receive an SMS when you start working on the order.
An SMS has a faster time than an email. In other words, your customer will know MUCH quicker that you have started working on his or her order. Research shows that an SMS is opened 98% of the time, while an email is only opened 20% of the time.
De gemiddelde reactietijd op een SMS is 90 seconden - tegenover 90 minuten op een email
On the contrary! Email still play a very important role in todays society. SMS messages are rising in popularity for ordering platforms, but that doesn't mean email is dying. Email use keeps rising year-over-year, in 2020 there are 4.3 billion active email users.
SMS messages are very interesting because they are very short and to-the-point. With a limit of 160 characters, you should communicate straight and to the point. When using the Unipage SMS modules, your customers will receive 1 clear SMS with all the necessary and useful information regarding their order.